Inogic is a hub of like minded professionals who believe in innovativeness and are committed to putting our time and efforts to R & D on Dynamics CRM.We endeavor to share some of our work on this blog by introducing Tips, Tricks and products from our labs.
Monday, June 11, 2012
How to Debug Plugins using Profiler
Saturday, May 26, 2012
Solutions to issues with Reports in Dynamics CRM 2011
Wednesday, May 16, 2012
Reports Not Working After Upgrade to CRM 2011
When you install CRM with the SQL server being separate from the CRM server, the setup does not automatically prompt you to install Reporting Services Extensions. You need to manually copy the SrsDataConnector folder found in the CRM install directory to your SQL server. Run SetupSRSDataConnector.exe from there. This will prompt you to select the SQL server and the Reporting Server instance and go ahead and install all the reports for you.
In my case this was already done and yet the Sub-Reports did not work. The main reports would work but the moment we clicked on Show More Details that would require the sub-report to be executed, it would throw an error "Details could not be displayed as the sub-report could not be found". The Event viewer recorded the following error
Report render failure. Error: The item '/SharedReports/5.0.xxxx/{6177ee54-f42e-e011-a793-001ec9bbc670}' cannot be found. (rsItemNotFound)
Checking the Report Server using http://server/Reports showed that though the sub-report was present in that folder it had a different Guid than the one shown in the event viewer.
Since this was an upgrade, I thought it might still be using CRM 4 Guids and publishing the reports again would probably fix the issue. I found "PublishReports.exe" in the tools folder of CRM Installation directory.
Executed that exe from command prompt using publishreports.exe uniqueorgname
It showed that it published some reports but that did not resolve my problem :(
I then came across this post that helped me reset the setting in MSCRM_Config database .
There is a setting in MSCRM_Config --> Organization table "AreReportsPublished". You need to set the value of this attribute to 0/False. This will be get the PublishReports to publish the reports once again.
After making this change, executing the PublishReports.exe tool helped in get my reports working again!
No matter how many upgrades you work on.... each one is a different case :)
Sunday, May 13, 2012
UR8 released and UR9 "Beta" now available!
You can download UR8 from http://support.microsoft.com/kb/2600644
Within a few weeks from the release of UR8, UR9 has been made available for public beta. You can check Girish Raja article for more details on how to subscribe to the beta. Go get your beta copy right now!
Tuesday, March 27, 2012
Read Optimized Form made available through UR7
Note if you uncheck the Allow users to select a mode for viewing forms, you can force the users to follow the organization level setting enforced by the administrator. The above option will then not be available on individual user settings form.
The individual user settings always take preference over Organization settings.
So what is a Read-Optimized form?
This form will display the record in read-only mode this means that user will not be able to edit the details on the form. The idea behind this being, most often users access existing records for viewing the details rather than editing them.
The benefit of RO form is that it loads much faster than an Edit form. It is much like the Print Preview Option that was always present in CRM. When you did a print preview it would show up a window with all the details laid out just as it is on the form.
The trade-off however has been that it would now not include or support the following
1. Left navigation links missing
2. Ribbon Missing
3. Web Resources cannot be included on the form, if included the form will not open in RO even if user preference is set to RO form for viewing.
4. If you have scripts included on the Onload event then again the forms would not open in RO view until the scripts are removed from the onload event handler.
Here is what the url now looks for Read Optimized Form. A new flag &rof has been provided that lets you provide the RO setting. True would open the form in RO view if it is possible i.e it does not include scripts or web resources that prevent the form from opening in RO view.
http://crm5:5555/orgname/main.aspx?etn=account&pagetype=entityrecord&id=%7b78D41C71-C62F-E111-974F-00155D000F03%7d&rof=true
The above link would open the account form in RO mode even if the users individual setting was set to Edit mode.
If the &rof flag is not included in the URL then it will open based on the default View settings for the user.
What if you would want to check the activities that were earlier available in left nav links on the form? Add them as a sub-grid on your form and the RO view would list them out
You can open the activities to view the details and then these would also open in RO mode. But you are not allowed to create new activities. The buttons are missing.
If you notice the notes pane, it lists the notes but you cannot download the attachments or add new notes.
If you had Webresources that you wanted to include on the form even in RO mode? You include that instead as an IFRAME. In the example below... we have picked up the web resource URL and copied that in the IFRAME.
The URL to the Webresource should include the Organization name if you are providing relative url.
/orgname/WebResources/new_/Maps.html
You can design multiple role based forms in CRM and the Read-Optimized mode will apply to all of the forms defined. If a user has access to more than one forms, just like before it would by default open the last viewed form by the user in RO view.
There might be probably more that comes up once we start looking into this deeper and we will make sure to come back and update this based on the new understanding of the RO concept...